In any case, the company, as long as it causes the following delays
Delay of more than 2 hours for short distance.
Delay of more than 4 hours for long distance.
Delay of more than 3 hours for short distance.
Delay of more than 3 hours for long distance.
Should offer the following options:
Sufficient food and refreshments, depending on the time needed to wait.
b) Accommodation in the following situations :
- - When it is necessary to spend one or more nights.
- - In that it is necessary an additional stay to the one anticipated by the passenger.
- c) Transportation between the airport and the place of accommodation (hotel or other).
In addition, airlines should offer passengers two phone calls, telex or fax messages, or e-mails free of charge