Rights of air passengers

In what cases can I claim?

  • +
    Claim for flight delay
  • +
    Claim for flight cancellation
  • +
    Overbooking
CLAIM

Compensation and distances

The rights of the passenger establish relationship between the distance of the flight and the economic compensation

In which cases there is no compensation?

Cancellation due to circumstances extraordinary (adverse weather, etc.)

If you were informed of the delay at least two weeks in advance

If you were offered an alternative to the same route with a similar schedule

Airlines are required to keep passengers informed at all times if flights suffer delays, flight cancellations, etc., but…

They often just do not do it (they find it cheaper). The delay of a flight can be due to diverse reasons, from the lack of personnel available to mechanical problems. The technical problems that cause the cancellation or delay of flights do not constitute "extraordinary circumstances" that could exempt the liability of the airline! (Although some of them may try to convince you that they do).

Defending your rights before an airline can be difficult, have our experts in air claims!

+ European rights for air passengers
+ EU Legation
+ Regulation EC/261 2004
Do you have unresolved questions?
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If you have suffered some of these incidents in the last 5 years, you can claim and you are entitled to financial compensation.
Claim for Flight Delay
CLAIM FOR FLIGHT DELAY

If you have suffered more than 3 hours of delay

CLAIM
Claim for cancellation of flight
CLAIM FOR CANCELLATION OF FLIGHT

Without previous notice of the airline

CLAIM
Overbooking claim
OVERBOOKING CLAIM

No alternative route option

CLAIM